Regions

Global servers and routes

Choose a destination first, then review route types. Find suitable options for everyday browsing, streaming, and work.

This page is a static route selection guide, not a live performance dashboard. Check the client list after signing in for current cities, available options, and exit details.

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Regions and routes

The list below highlights popular regions and the route types provided as examples; it is not a complete availability list. Region names indicate the exit location, not the destination website’s server location, and do not guarantee that a platform will accept the exit.

Popular regional routes
Country / region	City	Route type	Streaming support
Asia-Pacific
Hong Kong	Check the client list	IEPL route	Check current availability
Japan	Check the client list	Relayed	Check current availability
Singapore	Check the client list	Direct	Check current availability
Australia	Check the client list	Check the client list	Check current availability
North America
United States	Check the client list	Relayed	Check current availability
Europe
Switzerland	Check the client list	Check the client list	Check current availability
Other
Other covered regions	View in the client	Check the client list	Check current availability

How to read this table

Start with the region required by the service, then check whether the client offers an exit there. The same country or region does not guarantee the same connection path; a destination may have different entry points, transport methods, and route types. If a city is not listed, check the client rather than inferring a data center location from a route name.

Route types describe how a connection is arranged; they are not a performance ranking on their own. Actual performance also depends on your local carrier, access method, destination service, and time of day. Choose based on whether the target site completes the task you need, not just its region or label. If the client list changes, update your subscription and check availability again.

Choosing a route

Dedicated, relayed, and direct routes

Route type determines how traffic reaches its exit. The descriptions below explain technical categories; not every region offers every type, and these descriptions do not guarantee specific performance.

IEPL route

When control over the connection path matters

IEPL routes typically use leased, dedicated transport links for cross-region traffic, allowing more defined resource and routing arrangements along parts of the path. Compared with routes that rely entirely on the public internet, they place greater emphasis on link management and operational control, making them suitable for use cases where connection continuity and consistency matter. They still depend on the network from your device to the access point and from the exit to the destination service. Local wireless interference or issues with the destination platform will not disappear simply because you use a dedicated route.

Check the client for dedicated routes

Check the route type shown in the client

Test with an actual meeting or streaming session

Check your local network setup too

Cost considerations for dedicated routes

Dedicated transport resources typically involve leasing, access, and maintenance costs, so operating costs are often higher than for ordinary public routes. This cost structure does not determine how users are charged separately. Check the plans page and account panel for VPNLay pricing and available routes; do not infer extra fees from technical labels.

Relayed routes

Use an access node to shape the rest of the route

A relayed route sends traffic to an access or relay node first, which then connects to the exit. This allows the route to be adjusted so that the user’s connection and remote exit do not have to rely on the same direct path. For some local carriers, a suitable relay may provide a smoother connection than a direct route to the exit. However, another relay adds a node that needs to be maintained. Assess the full path rather than assuming fewer nodes are always better.

Check the client for relayed routes

Tell the entry location apart from the exit region

Compare performance on the networks you use most

Keep an alternative that works well with your local connection

Cost considerations for relayed routes

Relayed routes typically require an access node, forwarding resources, and coordination with the exit. Costs depend on resource allocation and route design. They do not automatically fall into a fixed price tier between dedicated and direct routes, and the name alone does not indicate whether resources are sufficient.

Direct routes

Fewer relay steps; performance depends on the actual route

A direct route generally means the client connects to the exit node without an additional relay node designated by the service. The connection path is easier to understand, making it simpler to check the exit region and compatibility between your local network and the node. It can be a useful starting point for basic connectivity tests. A direct route still passes through carrier equipment and routers on the internet; it is not a physical direct connection. Public network congestion, routing changes, and local connection quality all affect performance, so direct does not necessarily mean faster or use less data.

Check the client for direct routes

Confirm your local network can connect normally

Check how tasks perform during your usual hours

Compare other routes in the same region if needed

Cost considerations for direct routes

Direct routes use fewer relay resources, but exit bandwidth, node maintenance, and network quality still have costs. This does not mean a particular route will necessarily be cheaper. Monthly subscriptions and data packages are priced independently of these technical categories; check the account panel for details.

Choose by task

How to choose a route for each use case

Judge a route by whether it lets you complete your task. Confirm the region you need, compare routes, then check the app. Change one factor at a time to make it easier to identify what affected the result.

Everyday browsing

Start by checking that pages and interactions work

If you do not need a specific region, start with an available route in a region you use often. Visit sites you use regularly and check that images, sign-ins, search, and file loading work. A page appearing does not mean every resource has loaded. If text appears but images keep loading, first check your split-tunneling settings and the routes used to access the relevant resource domains.

Keep the route that works smoothly for everyday use; there is no need to switch frequently over brief differences in feel. If only one site has a problem while other services work, check whether the site needs you to sign in again or is experiencing an issue, then compare other routes in the same region.

Streaming

Check the content region first, then test playback

For streaming, check the region where the content is available, then choose the corresponding exit. Platforms may use account region, exit address, app cache, and content licensing to determine what is shown, so the same exit may not show the same library for every account. The route table does not guarantee streaming support; test in the app you want to use.

Open a title’s details page, then test playback and seeking. If you can browse the home page but playback fails, troubleshoot region detection separately from the streaming connection. For longer viewing sessions, keep an eye on your remaining data. Monthly subscriptions reset each month on the activation date; data packages last until used up and never expire.

AI Tools

Check which regions the service supports

Availability of AI tools is determined by the platform. Before choosing a route, read the platform’s requirements for accounts, regions, and eligibility; network connectivity does not override them. Test web chat, file uploads, and longer generation tasks separately rather than judging the whole workflow by whether the sign-in page loads.

During work, stick with an exit you have already tested and avoid switching regions while uploading files or waiting for a response. If you see an account verification or region notice, follow the platform’s requirements instead of assuming every error is caused by the route. When handling sensitive material, follow your organization’s data policies as well.

Gaming

Separate account region from the route used in a match

A game lobby, update downloads, and match servers may use different networks. Before choosing an exit, check the game’s server region rather than relying only on the language shown in the client. Geographic proximity can be a starting point, but carrier interconnections and server routing can change the actual path. Map distance alone cannot predict how a match will perform.

General subscription services and tools optimized for gaming may handle traffic differently and target different use cases. This page does not promise performance for any specific game. To test a route, use the actual game and check for a stable connection and consistent responses. Avoid updating your subscription or switching routes mid-match.

Work

Prioritize reliable meetings and file transfers

For work, prioritize the destination system’s regional requirements, company access policies, and connection continuity. Meetings, remote desktops, and file uploads are more sensitive to interruptions, so test them before important work. If you need to use your company’s own connection tool, first check whether it can run alongside other network clients.

VPNLay has no limit on the number of concurrently connected devices, but each device still needs to be configured correctly. You can keep tested routes on your computer and mobile devices separately; avoid switching exits while uploading files or joining a meeting. Bank-grade encryption is one part of connection security. Account permissions, file-sharing access, and device security still need to be managed separately.

Before and after connecting

Available route checklist

Check your local connection, route, and destination service separately. The clearer you identify the source of an issue, the more targeted your adjustments can be.

Before connecting: check your account and route list

First make sure your local network is working, then sign in to the account panel to check your plan and data balance. After retrieving your subscription, refresh the route list in your client. If routes have been removed or changed, use the updated list. No email address is required: create an account with a username and password, and keep your account details and subscription link secure.

If you have not set up the client yet, follow the setup guide. Avoid repeatedly changing the protocol, exit region, and split-tunneling rules at the same time, or it will be hard to tell which change affected the result. If you are on a company or campus network, follow its usage policies too.

After connecting: test the full task

First check that the client shows a connected status, then open the service you actually want to use. Old browser tabs may retain cached data or an old session; reopen the app if needed and confirm the exit region. A connected status means the connection has been established, not that the destination platform will necessarily accept your account or exit.

If the issue persists, note when it occurred, your local connection method, route name, client platform, and the exact error message, then submit a ticket through the account panel. Do not include your password or full subscription link. Reproducible steps are more useful for troubleshooting than a general description.

Find answers about connections, accounts, and billing on the FAQ page.